![]() ![]() I re-downloaded the correct software (again, I have done this download before) When I go on HP website, it recognizes my printer. In a sense, it has solved the problem, but not really. Thank you for posting in the HP Support Forum. ![]() If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below. If you see it Click on it and click remove at the bottomġ1>Select Apply and Okay, the Printer Server Properties windowsĪnd then install the latest drivers from here. If you see it listed right-click on it and choose 'Delete or 'Remove Device'Ħ>Open up the run command with the "Windows key +R" key combo.ĩ>Look for HP Printer driver. I recommend uninstalling the full feature software and printer drivers by following the below steps:ġ> In Windows search for and open Programs and featuresĤ>In Windows, search for and open Devices and printers.ĥ>In the Devices and Printers windows look for your HP Printer. I would like to take a moment and thank you for using this forum, it is a great place to find answers.Īs I understand you cannot install CM1312, Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs. ![]() Notebook Hardware and Upgrade Questions. ![]()
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